Privacy Policy

Welcome to Sholiv (“we”, “our”, “us”). Sholiv is a mobile streaming platform that enables artists and fans to connect through live video, competitions, messaging, and community interactions. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, available via the Google Play Store and Apple App Store.

Please read this policy carefully. By using Sholiv, you agree to the terms outlined here.

1. About Sholiv

Sholiv is a dual-role platform where:

Artists can create profiles, stream live content, and engage in competitive streaming events.
Fans can register, watch live content, send messages, subscribe to artists, send virtual gifts, and participate in community features.

We offer in-app purchases and features that are tied to monetization, including paid messaging, subscriptions, and virtual gifts.

2. Information We Collect

We collect the following categories of information:

A. Account and Profile Information

Name, username, email address, password
Role selection (Artist or Fan)
Profile content, including bio and profile image

B. Usage Information

Activity within the app (e.g., viewing streams, posting content, joining events)
Messages exchanged (note: private messages are stored securely and monitored for abuse)

C. Payment Information

We do not store credit/debit card data. All payments are securely processed via third-party providers such as Apple Pay, Google Pay, or Stripe.

D. Device and Technical Information

Device ID, operating system, app version, IP address, and diagnostic data

3. How We Use Your Information

We use your data to:

Create and manage user accounts
Facilitate live streams, competitions, messaging, and payments
Process and track subscriptions, gifts, and artist earnings
Improve the performance and functionality of Sholiv
Enforce our community guidelines and prevent prohibited content
Send service-related notifications and respond to support inquiries

We do not use your personal data for unauthenticated advertising or profiling.

4. Monetization and Transactions

Sholiv provides various paid features:

Fans pay to send messages to artists ($1 per message)
Subscribing to an artist’s profile requires a recurring or one-time fee
Joining live streams or competitions and sending virtual gifts also involves payments

A portion of each transaction goes to the artist, while Sholiv retains a service fee to maintain the platform. All transactions are handled by third-party payment processors with industry-standard encryption.

5. Community Standards and Content Moderation

Sholiv is committed to maintaining a safe and respectful environment. We strictly prohibit:

Nudity, sexually explicit content, or adult behavior
Harassment, bullying, or hate speech

We use both automated systems and human moderation to monitor activity. Users who violate these guidelines may have their content removed or their account permanently suspended or banned, without prior notice.

6. Sharing Your Data

We do not sell your personal information. We may share data in the following situations:

With service providers (e.g., hosting, payment processing, content moderation)
If required by law or to comply with legal processes
To investigate and prevent fraud or misuse
With your consent or as part of a business transfer (e.g., merger or acquisition)

All service providers are bound by confidentiality agreements.

7. Data Security

We implement industry-standard security measures, including encryption, to protect your data. While no system is completely secure, we work continuously to ensure the highest level of protection against unauthorized access or breaches.

8. Data Retention

We retain your information for as long as your account is active or as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request the deletion of your account and personal data by contacting support.

9. Children’s Privacy

Sholiv is not intended for users under the age of 13 (or the age defined by your local jurisdiction). We do not knowingly collect personal data from children. If you believe a child has registered, please contact us to take appropriate action.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your account
Withdraw consent for specific uses

You can access and update most of your personal data directly within the app settings. For other requests, please contact our support team.

11. Third-Party Links and Services

Our App may contain links to third-party websites or services (e.g., payment processors). This Privacy Policy does not apply to those services, and we are not responsible for their privacy practices. Please review their policies separately.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated via the App or email. Continued use of the App after updates constitutes acceptance of the revised terms.